COMPANY: City Experiences by Hornblower

LOCATION: Boston, Massachusetts

DEPARTMENT: Marine Operations
REPORTS TO: Director of Marine Operations

The successful Captain is responsible for the safe operation, maintenance, and overall command of the vessel in addition to the safety of all aboard. The Captain is the supervisor of the vessel. He or She directs the efforts of the crew and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies. The captain must adhere to all USCG regulations and stay current with all required drills & inspections onboard the vessel.

The right person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.


  • Responsible for the safe and efficient operation & navigation of the vessel in all weather conditions, as well as the safety of all persons on board
  • Ongoing crew management, training & drilling adhering to all applicable United States Coast Guard, Federal and State laws, in addition to company policies and procedures
  • Exceptional communication skills are essential
  • Strong focus on safety and the ability to lead in the event of any onboard emergency
  • Attention to customer service and guest satisfaction while providing exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System
  • Conduct thorough pre-cruise inspections while focusing on the appearance and cleanliness of the vessel


  • Vessel maintenance including, paining & general aesthetics, plumbing, electrical, water (potable, raw,
    black, and gray) systems, fire suppression, bilge, comms, and navigation systems
  • Administrative and documentation duties as required
  • Training crew
  • Vessel walk throughs and familiarizations with new hires
  • Other duties as assigned by management



  • Valid 100ton Masters License with a satisfactory record
  • Valid TWIC Card, First Aid/CPR cards
  • FCC Marine Radio Operators Permit
  • Five (5) years maritime experience; with two (2) years as Master preferred
  • Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships
  • Detailed working knowledge of all ships systems and their proper maintenance
  • Ability to analyze and solve problems while prioritizing tasks in order of importance
  • Ability to maintain calm and take control in various situations
  • Effective communication skills to direct crew, keep passengers safe and relay pertinent information
  • Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs
  • Receptive to working nights/weekends and major holidays
  • Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident

Our Mission: We create amazing experiences.
Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.
Our Operating Principles: CITY EXPERIENCES 12

  1. Foster diversity and inclusion.
  2. Practice conservation and environmental responsibility.
  3. Cultivate a safe and secure workplace.
  4. Be on time. Come prepared.
  5. Make data-driven, fact-based decisions.
  6. Be decisive with 80:100 solutions (80% right, 100% implementable)
  7. Expect to win – but compete as an underdog.
  8. Embrace innovation and reinvention.
  9. Listen and be responsive.
  10. Strive for efficiency and transparency without politics.
  11. Win as a team. Play your role.
  12. Work hard, have fun, celebrate success

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are interested in this position, please contact:

Captain Thayer Harris
Director of Marine Operations
City Experiences by Hornblower
Office: 617-720-9222
Cell: 401-525-0226

Posted April 13, 2022

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